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Matters concerning customers coming to our company for supplier assessment

2023-11-29

Zhejiang Lisheng Spring Co., Ltd., a company with a high reputation in the manufacturing field, adheres to the principle of excellent quality and service and customer first, and provides high-quality wave springs and spiral retaining rings to many industries around the world.

one,All customers are welcome to come for on-site assessment

In order to better cooperate with customers and improve product quality and service levels, we welcome customers to come to our company for on-site supplier assessment. Usually we receive 20-30 batches of large supplier assessments (including re-examinations) every year.

2. The importance of supplier assessment

Supplier assessment is a key link to ensure the continued and stable operation of the supply chain. Through the assessment, customers can evaluate our comprehensive strength, including design capabilities, product quality, delivery cycle, service level, etc. At the same time, the assessment also helps to identify our potential problems and risks, and take timely measures to solve them, ensuring that the long-term cooperative relationship with customers is stable and reliable.

3. Supplier assessment policies and practices

Zhejiang Lisheng Spring Co., Ltd. attaches great importance to supplier assessment from customers. We receive assessments from large customers every year, and the number of people in a single batch of a single customer even exceeds ten. This number fully demonstrates the importance and investment that customers place on us.

In terms of assessment, we fully support customers' assessment of all aspects of our performance, including assessment of quality system, product quality, delivery cycle, service level and other aspects. We will also support customers to conduct comprehensive inspections of our environment, safety, social responsibility and other aspects to ensure sustainable development standards.

4. Assessment process and implementation

Our assessment process includes the following steps:

  1. Reception of the assessment team: We will warmly receive the assessment team at the company headquarters and provide necessary support and assistance.
  2. Introduce the company: We will introduce the company's history, culture, business scope and main products to the assessment team in detail.
  3. On-site visits: We will arrange on-site visits to let the assessment team understand our production site, quality control and R&D departments.
  4. Evaluation and feedback: We will conduct in-depth discussions and evaluations with the evaluation team to ensure that customers evaluate the effectiveness of our suppliers. At the same time, we also welcome customers to provide valuable feedback.
  5. Notification of results: We will promptly notify suppliers of assessment results and fully communicate with them on the direction of improvement.

5. Things to note

  1. Customers who come for supplier assessment should make an appointment with a sales engineer in advance.
  2. When we receive supplier assessments, we only provide Chinese and English services. Customers in other languages are asked to bring their own translators.
  3. For the needs of clean construction, we do not provide round-trip transportation or accommodation during the supplier assessment period, but we provide employee meals (lunch).

6. Conclusion

Zhejiang Lisheng Spring Co., Ltd. always adheres to excellent quality and service, which is the key to gaining the trust of our customers. Through supplier assessment, we continue to improve our service levels and product quality, and make greater contributions to the development of the global wave spring and spiral retaining ring industry. We look forward to more customers coming for assessment and creating a better future with us.

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